Privacy Policy

Last updated: May 9, 2026

San Antonio Maid Services ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect when you use our website at https://www.sanantoniomaidservices.com, request a cleaning quote, or book a service, and how we use and protect that information.

Information we collect

When you submit a quote request or book a cleaning, we collect the information you provide directly: your name, phone number, email address, service address, and any details you share about your home (bedrooms, bathrooms, pets, condition, scheduling preferences). When you visit our website, we collect standard log information including IP address, browser type, pages visited, and approximate location.

How we use your information

We use your information only to:

  • Respond to your quote request and provide a price range.
  • Schedule and deliver the cleaning service you book.
  • Communicate about scheduling, cancellations, and follow-up.
  • Send service receipts, satisfaction-guarantee follow-ups, and recurring-service reminders if you have signed up for them.
  • Improve our website and service operations.

We do not sell your information to third parties. We do not share your contact details with marketing networks.

Cookies and analytics

Our website uses cookies and similar technologies to remember your preferences and to measure how the site is used. You can disable cookies in your browser settings; some site features may not work as expected without them.

Service providers

We work with limited third-party service providers (form submission, email, hosting, analytics) that process certain information on our behalf. These providers are bound by their own privacy policies and only handle information they need to perform the service.

Background checks and bonding

Information you share to verify our staff (proof of insurance, bonding, background checks) is handled separately and securely. We do not collect personal information from you for that purpose; we provide proof on request.

Data retention

We keep quote requests and booking records for as long as needed to support the service relationship and meet legal record-keeping obligations. You can request deletion at any time by emailing info@sanantoniomaidservices.com.

Children

Our services are intended for adult customers in residential settings. We do not knowingly collect information from children under 13.

Your choices

You can ask us to access, correct, or delete your information by contacting us at info@sanantoniomaidservices.com. You can opt out of recurring-service reminders or marketing emails at any time.

Changes to this policy

We may update this Privacy Policy from time to time. The "last updated" date at the top of this page reflects the most recent change.

Contact

Questions about this Privacy Policy? Email info@sanantoniomaidservices.com.